Why character is more important than skills

I am writing this post on the heels of an amazing achievement from my team. After years of building a business plan and developing a new solution we have finally released our first iteration out to customers. This technically heavy endeavor has been another amazing blessing in my career journey. Especially because of its highly complex architecture.

However, for someone like me who recognizes my own technical knowledge gaps, I see character as the key that unlocked our success. In fact, if it wasn’t for the character of my team we wouldn’t be where we are today.  More than their technical skills it was their personal traits that really shined through.

Overcoming unexpected challenges with steadfastness

My work experience tells me that any project has its fair share of unknowns. It’s in these moments that character becomes more valuable than skill. When a miscalculated assumption leads to a dead end; when an external partner falls short of their commitment; when a tried and true approach just doesn’t work; in these moments it is the team’s steadfastness that is tested. This resolute and unwavering quality, to keep trying and trying and trying… until you overcome the challenge ahead.

Overcoming unforeseen delays with patience and humility

Throughout my career I’ve come to realize that true leadership lifts others up. I follow this approach in how I lead my team but also in my interactions with others. This is especially true with groups that we are dependent on. While it’s easy and understandable to sometimes grow frustrated, the way we react to a change of plans and timelines reveals much about a team. It’s important to be vulnerable and create space to vent, but it is also crucial to use that energy to problem solve. And the best way to solve problems is to be patient and humble with others. When dependent on other teams this can sometimes mean we “roll-up our sleeves” and offer our time and knowledge to help them close the gap.

Overcoming achievements with continuous drive

As I’ve grown in my leadership I’ve come to experience that amazing feeling that only happens when you achieve your goals. But sometimes reaching your objectives can also create room for complacency. This is where the character of a team shines brighter. The hallmark of a great team is not reflected simply in the success of an achievement but in the continuous drive for new goals. And while challenges and delays will still happen, a team that grows through those moments is a team that is best prepared to reach success and continue to push for new heights.

How do you see character shape your team? What kind of qualities are you most thankful for in a team? Share your experience.